Finland lives by its exports. Smooth international trade will ensure our success both now and in the future. Are your travellers enjoying their trips, however? Finns are the world’s happiest people, but do you know how happy your employees are on their business trips? What would motivate them to follow the travel rules?
Travel experts do demanding customer service work where customer needs may be anything from train tickets to a trip around the world. The easier reservations have moved to the increasingly popular online services, and the service team’s expertise is mostly required in challenging cases. Read more on Travel Care work and their lead Annikki Piispa.
American Express Global Business Travel (GBT) has agreed to join the Qantas Channel program that launches on August 1, 2019. As part of the program, GBT will provide its clients and travellers access to fares and new content sourced from the NDC-enabled Qantas Distribution Platform (QDP).
We know there are a lot of misconceptions traveling employees (and even some travel managers) have about managed travel. So today let’s lay to rest some of the confusion once and for all by debunking four common myths.
What trends are impacting your corporate travel program? From NDC to Brexit and disruptions, both good and bad, today we will explore a few phenomena that can have an impact on your business travel program.
In recent years, I have talked a lot about doing good and combining it with the company’s operations. Many things fall under “social responsibility”, but if we consider charity to be one part of it, companies have a lot of ways to do good. What alternatives there are and which fits whom, wonders Jutta Vatanen.
15 ways business travelers can save on their next business trip (and the benefits for them if they do)
Sure, it’s nice to be able to save your company money on business travel, but have you thought about why doing so may be in your own best interest?
We know how difficult it can be to stay on top of all the industry news, so we’re hoping to make that task easier for you. That is why we’ll be featuring a roundup of useful news items that we carefully have chosen for business travelers, travel managers and those involved in the company’s travel program.
Looking for a good hotel? One that’s near your meeting venue and in line with your company’s travel rule, of course. If you sometimes feel confused by the broad selection of hotels, these tips will help you find the right one in our online reservation service.
Together with our customers, we have implemented a major change by transitioning to using the new online booking service, which is based on the KDS Neo tool. Like any change, this has been more challenging for some users than others. I would like to thank everyone for your efforts, support and active participation in this time of learning new things, says our Director of Development Susanne Lindroos.
Meet Christer Nordlund, the new Vice President and General Manager for American Express Global Business Travel’s Nordic region where Finland belongs, too. Christer has a long experience of business travel in HRG, thus his appointment will drive the smooth integration of GBT and HRG into the world’s leading business partner for managed travel.
We know how difficult traveling for business can be at times and we want to do whatever we can to make it easier for our corporate travelers, which is why we are constantly striving to perfect our tools and technology. This includes our Amex GBT Mobile app, which we recently have rebuilt and are relaunching.
When was the last time you flew to the Charles de Gaulle Airport (CDG) – the #1 airport in Paris? Did you know that, in recent years, the airport has undergone extensive renovation with the aim of making the airport’s operations clearer and more functional? Perhaps now is a good time to revisit the new and improved airport.
American Express Global Business Travel focuses on travellers. And no wonder – they are our end users. Consequently, we have named the business travel teams as Traveler Care services to reflect what we are ultimately here for: focusing on travellers’ needs.
How does your event make attendees feel? Excited, inspired – hopefully not bored? It is time to reinvent the “business event”, says event professional Kaisa Eljaala. Collect Kaisa's hints here.
Press release: American Express GBT announces appointment of new Vice President / General Manager for Nordics
American Express Global Business Travel (GBT) has announced the appointment of Christer Nordlund as new Vice President and General Manager for GBT’s Nordic region. The appointment will drive the smooth integration of GBT and Hogg Robinson Group (HRG) into the world’s leading business partner for managed travel.
In her editorial, SMT's Managing Director Kirsi Paakkari explains that on 29 October 2018, the name SMT will be history. SMT carries with it a broad spectrum of emotions and stories as well as people who have become friends under its brand. The friendships will remain even with the new name. The world is developing faster than ever before, and our presence will be even stronger wherever you are.
American Express Global Business Travel (GBT), the world’s largest business travel agency, is strengthening its foothold in Finland as SMT starts using the name of its parent company on 29 October 2018. Finnish business travellers and business event organisers will not be forgotten, however; our local expertise will remain in place and be supplemented by the benefits brought about by international volume and service selection.
Jason Geall is the Vice President and Regional General Manager, North Europe in American Express Global Business Travel. In this role, he has been actively involved in SMT integration and kept a close eye on us and our customers. In this video, Jason sends his greetings to the Finnish customers.