We know how difficult traveling for business can be at times and we want to do whatever we can to make it easier for our corporate travelers, which is why we are constantly striving to perfect our tools and technology. This includes our Amex GBT Mobile app, which we recently have rebuilt and are relaunching.
With new features that greatly improve the user experience along with the tried-and-true favorites, here are the top 5+1 reasons business travelers will love Amex GBT Mobile. And if you don’t have the app on your device yet, well, what are you waiting for? You can download it here if you’re an iPhone user and here if you have an Android device.
- Sign in with your fingerprint or face
We know how much of a balancing act it can be to try to log in on the go, especially when one hand is connected to your carry-on and you’re hustling to catch a flight. That’s why we have made the password process for Amex GBT Mobile super easy by allowing you to log in simply with your fingerprint or face on enabled iOS and Android devices. Plus, you also have the option of staying logged in to the app for 30 days, so you don’t have to even think about signing in for a full month.
- Book a complete trip using Neo™
Now here’s a special new feature that will make booking a cinch: Travelers who use Neo to book their travel now can do so within Amex GBT Mobile. All you need to do is click on the “book your own travel” button within the “Booking” tab and in a few clicks, you can reserve your flight, hotel and car. Once Neo completes the booking, the full itinerary automatically will be sent to the “Trips” section in Amex GBT Mobile.
- Have your full itinerary at your fingertips
No more fishing around for email messages in your trash folder for that hotel confirmation email you think you’ve deleted. With Amex GBT Mobile, all your important travel information instantly gets stored in one easy-to-find location - under the “Trips” tab. So whether you need to review the gate where you’ll be boarding your flight or the address of the hotel where you’re staying, the information all can be effortlessly found in seconds.
- Easily check in to your flight
Nope, you don’t need to dig up any lost email messages to do this task either. From within the “Trips” section, you can check in to your flight up to 24 hours prior to departure. And the best part is, our smart check-in form automatically will prepopulate contact and travel details that the airlines ask you to fill in.
- Automatically receive trip updates
Rejoice! No more constantly checking the boarding gate monitor or waiting for a text from the airline to see that your flight isn’t taking off on time or not at all. With our app, you will receive push notifications with news of flight delays and cancellations - as well as other useful nuggets of information, such as which baggage claim to collect your luggage - directly in the “Updates” tab.
+ Click to call or chat to receive assistance
Need to speak to a travel counselor who can assist with booking a trip? How about rebooking a flight that’s been cancelled? With the app, it’s a painless process. You can connect by clicking one of the smart action buttons with options about why you need assistance or simply by pressing the phone icon button. Either way, a travel counselor quickly will be on the case.
Are you interested in taking a closer look on the app? Then click here: https://www.youtube.com/watch?v=rESHUqAoYSs&feature=youtu.be