customer case

Suomalainen Kirjakauppa
16.8.2016 13:54
Late last year, Suomalainen Kirjakauppa faced the same situation where several others have been as well: the company no longer had the in-house resources for organising events. – We had to decide whether we should purchase our own tool for managing the registration of attendance and assign a person responsible for it or outsource our event management, explains Administration Director Pirjo Hämäläinen. SMT offered to help.
31.5.2016 16:04
There is no room for surprises when footballers travel. Everything needs to be carefully planned and thought out in order to allow the players to focus on future matches. National team manager Lennart Wangel from the Football Association of Finland explains how the team travels.
31.3.2016 17:12
Making all reservations online and having travellers book their own travel does not have to be difficult. Mira Ahjoniemi, Office Manager at LEO Pharma Oy, shares her experience.
Ghanassa yhteistyö on valttia
9.3.2016 15:26
Mr. Antti Lassila, Export Director of Eltel Networks, has extensive experience in African countries, especially Ghana. He already lived in Ghana in the 1990s, in the city of Kumas, some 300 kilometres from the capital city of Accra. Now he is responsible for exports of Eltel’s power transmission unit in Finland and for project development. His work takes him to Ghana approximately once a month.
24.2.2016 16:07
SMTnetwork, the major forum for business travel and events management, gathered together the purchasers and producers of services at Korjaamo Culture Factory in Helsinki on the last day of September. Check out the mood video on the event here.
Irene Lamberg
18.2.2016 12:27
– The more you travel for work, the more you love getting all the arrangements done for you, explains Irene Lamberg, Procurement Manager at DNA, and laughs. DNA and SMT have been working together on improving the collaboration between the client and the travel agency already since 2010. The company has some 300 active travellers whose trips are booked centrally by assistants who also ensure compliance with DNA’s travel rule.
18.2.2016 12:20
Hotel reservations are an integral part of Stora Enso’s travel booking process. The company employs thousands of people who travel for work and makes reservations both in Finland and internationally.
15.2.2016 11:03
How can you keep travel management in check if there are more than thirty units and several thousand travellers? Noora Fils from the City of Helsinki discusses her experiences in coordinating travel and the related communication.
Yhteistyö avainasemassa
15.2.2016 10:43
What makes a good Client Manager? At least good customer knowledge, genuine pride in the company and helpfulness, says Suominen Oyj’s Eeva Oinonen, who has extensive experience in working with Client Managers.
26.1.2016 13:48
A company that operates in 30 countries needs easy and cost-efficient business travel. This can be achieved with a booking system and other travel services provided by a competent partner that follows the latest development. Uponor, an international provider of indoor climate and water supply systems, chose SMT as its business travel agency after a tendering process in 2013.


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