“I’ll do it myself” rolls equally easily off the tongue of a 3-year-old child, busy office worker or the retired lady next door. At work, we find it easier to do things ourselves, as delegating them feels more challenging. At home, we feel ashamed when we need to buy services from others. Why do we continue to do this, even though someone else could do the same thing better and quicker? This would also save your precious time for something more important.
Learning to live with a new family and working together have been important themes in SMT's everyday lives for a long time. I guess I could say that we are veterans of change. As the latest in a series of family events, we welcomed HRG into our global family. New members change families, and these changes can be seen both inside and outside.
The visible changes to our customers have included more versatile purchasing and the benefits we have negotiated for both travel management and travellers. Earlier, we could only use our local leverage in Finland, but now the entire family can join us at the negotiating table. This has opened the door to a new type of purchasing that our customers can experience as time and cost savings. Rest assured, you will have access to the best prices even for destinations that your company has not frequented. If you have not yet heard or noticed what this means in practice, follow our communications and contact your account manager. We will be happy to tell you more about our Preferred Extras purchasing programme and explain what this means to you and your company.
In our ideal situation, YOU choose the purchase negotiations you want to be involved in and WE continuously implement your travel purchasing TOGETHER with you.
Gabriela Suortti
Client Portfolio Manager
SMT