safety and security
Our customers’ stories: From ear infections to medical repatriation – EMA Finland helps Finnish travellers abroad
What to do in case a business traveller becomes seriously ill somewhere in Siberia? Can you fly with an ear infection? How well is your hospitalised employee cared for in China? Is the patient at risk of being “trapped” by a private clinic that charges high rates for excessive medical treatment?
Today, safety is also about knowledge and the ability to act. How safe do you feel?Data theft, ransomware, terrorism… Digital and physical threats reduce the feeling of safety. Security risks make you think especially when you travel farther away. Jarno Limnéll is one of the leading safety experts in Finland. See Jarno's hints and videos here.
Our new owner and international partner American Express Global Business Travel envisioned business travel in 2017. Walk through these rising trends with SMT’s Gabriela Suortti to see whether your company is at the forefront of travel or still thinking about yesteryear.
In the past few years, the world has become a much more uncertain place, with terrorist attacks, the threat of war, coups, natural disasters and major accidents. We read about these topics every day from various channels. Uncertainty impacts consumers, and the destinations favoured by tourists change rapidly. But how do uncertainty and the increased sense of unsafety affect business travel?
If something bad were to happen right now, would you know where your travellers are? – SMTroundtable on safety
– When travellers see a sign that warns them of pickpockets, they subconsciously feel their breast pocket – or wherever they keep their valuables – and, thereby, show the location to onlooking criminals, explains Totti Karpela and a room full of travel management and safety professionals bursts into laughter. Despite the funny examples, however, this is a serious matter. Lots of things might happen around the world. Read more on traveller safety and duty of care.
– Companies and travellers are taking travel safety way too lightly, says Totti Karpela, the CEO of Peace of Mind training company, former police officer and a subject matter expert for the European Council. – It is not considered part of risk management, and it receives too little attention. ‘I am sure I will be fine’ is a common defence mechanism. Pick up Totti's tips on safe travelling.
The Foreign Ministry’s travel notification service is intended for all Finnish citizens and foreign nationals with a permanent residence in Finland. Even though your travel agency follows the global situation and is able to locate travellers, it is better to be safe than sorry.
At the turn of the year, when Nordic Investment Bank (NIB) arranged competitive bidding for its travel agency services, it was looking for cost-efficient services and a partner that explores and utilises technical solutions in a modern and user-friendly way.