SMT's long-term work to create a new winning culture and a sustainable business has been rewarded as the Finnish economy newspaper Kauppalehti nominated us as one of the Finnish Achiever 2016 companies. All our personnel rejoice on this attention from a significant quarter.
To create unique hotel experience is the new mission of Scandic Hotels. At SMTnetwork, the largest networking event in the business, Scandic Hotels’ Finnish HR Director Riikka Mattila explained how a new kind of value-based management has increased the company’s customer satisfaction and brand image.
SMT’s journey towards change gets a new and exciting twist as we join American Express Global Business Travel (Amex GBT). Being owned by a global business travel agency provides SMT with a wealth of new opportunities, as we can tap into the services, tools and resources of a global company. Combining this with SMT’s agility and innovative way of creating new things allows us to become an even stronger business travel and event partner for our clients.
IoT stands for Internet of Things. But what does it mean? IoT is a network of items and equipment that can collect and exchange information over a network connection. These include mobile phones, smart watches, vehicles and buildings with embedded electronics, software or sensors.
The World Airport Awards, one of the most prestigious accolades for the airport industry has recently named Paris-Charles de Gaulle Airport (CDG), Air France’s hub, the World’s Most Improved Airport. What are, then, these improvements that have helped to raise CDG this high? Let us get more familiarised with them, especially on the business traveller's point of view.
Are you already familiar with SMT’s new Smart Travel Confirmation? The service is a traveller’s best friend and it follows you on your mobile phone, tablet or PC. With the Smart Travel Confirmation, you will always conveniently find all the information and additional services related to your trip in your pocket. The Smart Travel Confirmation is now available in app stores for iOS and soon also for Android. Download it now in your smartphone. You'll find it in the store with the name SMT Itin.
I heard this question from rather many people when I told them that I would move from a growing business in a completely different field to become SMT's director of sales and marketing. The question is undeniably quite relevant, laughs Jutta Vatanen.
Jutta Vatanen, SMT's new director of sales and marketing, says that she is an impatient business traveller who always packs woollen socks in her baggage. Become acquainted with Jutta here.
Recently, we have been talking a lot about encounters and how we want to be involved in creating productive encounters with our customers. At the same time, we have made tremendous progress in our culture of internal encounters and expanded the channels where we can encounter our customers and each other.
The SMTroundtable gathered business event arrangers and representatives of the media together to discuss and hear about the latest research on event trends in Finland and the world. Topics such as the utilisation of mobile services and the importance of event management emerged in the fruitful discussions.