Are you already using the new SMT Online which is based on the KDS Neo reservation service? The service is continuously being developed based on customer feedback, and January saw a number of anticipated improvements. Read more about them here.
Make it double
Do you often take the same route? You can now easily repeat an earlier trip. Your previous trips are immediately visible on your Search page. You can repeat any of them with new dates. This saves you time in your trip search.
You can also use the Duplicate function to create a copy of a trip that you reserved or saved earlier. This is a handy functionality for travel arrangers who reserve the same series of trips for several travellers, for example.
We have also further developed copying the travel reservation. Whenever you copy it for a new person, you can see the lowest available price for this one person – not the lowest common price class for, say, five travellers.
Do you want to check your travel schedule in advance or tell a friend about it? When searching for a travel proposal on SMT Online, you can now send it to up to ten of your friends by email. You can also save an incomplete travel proposal and wait for your colleagues’ comments on it, or rush to a meeting and continue filling in the proposal later.
O hotel, where art thou
SMT Online will automatically offer you the best hotels that are as close as possible to your destination. If, however, you want to have a specific hotel perhaps even further away from the destination, you can search by hotel name under the Hotel tab. In the other fields, you can do it by selecting the Change location button.
You should also make use of SMT Online’s efficient address and location search. The map view is based on Google Maps, so if you can find your destination there, it will also be on SMT Online. By default, the service suggests the hotel that meets your conditions and is located closest to your destination.
You can now also reserve more than one hotel for one trip, or make a reservation that is shorter than your trip length. For this, you can use the Change dates/location button.
Changing your reservation has evolved further. When you want to modify your reservation before ticketing, you can choose to modify the entire trip or only a specific segment. Modifying the entire trip allows you to change travel dates, for example.
If you only want to change your hotel, for example, use the Specific segment option. This will keep the other reservations as they are, allowing you to modify only one segment.
By the way – did you know that, by logging in to your travel portal at smt.fi, you can find a handy knowledge base concerning SMT Online and profile management?